Supplying medical solutions through cellular health apps is an increasingly common trend in 2021. Individual healthcare providers and organizations are investing in healthcare app development to improve the standard of services and encourage self-management behaviours in patients.
On the flip side, since healthcare programs deliver much-needed convenience, patients also are more than prepared to use these programs. These days, a huge amount of people use mHealth apps to schedule a consultation, review prescriptions and connect to physicians through a movie phone for online diagnosis.
However, although healthcare apps are supposed to enhance the overall health of these patients, the majority of them fail to coincide with the patient’s expectations.
What Do Patients Want in a Mobile Healthcare App?
Patients generally search for its three most basic functionalities — the capability to schedule/cancel an appointment, the capacity to ask prescriptions, and effortless access to medical records.
The information suggests that only 11 percent of the hospital apps offer among the above functionalities. What is more concerning is that hospitals can engage just 2% of their patients on healthcare apps.
You see, even in regards to healthcare apps, it’s about providing functionalities at the most user-friendly way possible. This might seem pretty straightforward, but in fact, not many health care apps have implemented these two critical components. Based on the data, it’s apparent that health care organizations have an unbelievable opportunity to enhance patient satisfaction via mobile programs.
- Simple Access to Functionalities
It is good to have unique functionalities on your app, but the basic features should be readily accessible to the end-users. Patients will not use an app that adds extra time to what they spend on caring for themselves. Patients look for an app that helps them save time on reserving, changing, or canceling the physician’s appointment. If your mobile app requires patients to devote a long time to figure out how it works, they will no longer use your program. It’s that simple.
- Detailed, Actionable Info
In the app downloads statistics, it looks like individuals are very receptive to mobile health programs and programs. Patients are downloading these programs because they provide something positive in return. Supplying information solely for the sake of it will not make your program successful. Patients wish to learn about their condition, the causes, and then take action depending on the available opportunities. Your health care app should be made in such a manner that it might seamlessly walk patients throughout the pool of advice about a particular condition. Make sure you utilize interactive tools and layman’s terms to help keep patients engaged with your app.
- Easy Communication with Professionals
The mobile healthcare app should allow patients to easily interact with healthcare professionals. According to the study, approximately 75 percent of hospital visits are extremely basic and can be managed over the telephone or video call. Providing a platform where consumers can join and talk with doctors would help patients and doctors alike.
- Patient Community
Patients want to join and interact with one another. That is why it’s important to add a community attribute to your healthcare program. More than 56% of the 217 users surveyed found that the societal feature in-app increased their view that other people wanted them to lead a wholesome routine. There are lots of advantages of adding social features to the program. When someone is diagnosed with a particular illness or disorder, they would most likely want to connect with people diagnosed with an identical condition. It can be a fantastic tool to help keep patients engaged with your healthcare app.
- Simple Yet Amazing Digital Expertise
Modern consumers anticipate a smooth and refined user experience. Statistics shows that 90% of those mHealth apps aren’t frequently used once they are downloaded. Poor user experience could be a reason why a majority of mobile health apps don’t earn a great first impression. So, it’s important that your cellular program has a user-friendly UI.
- Integration with Wearable Devices
According to a new study by Juniper Research, the healthcare wearables marketplace will reach $20 billion by 2023. The quicker adoption rate offers an excellent opportunity to develop a health care app that can be readily incorporated with wearable devices. This information can help patients find out more about their fitness routine and provide more control over their health.